Frequently Asked Questions
How Can I Confirm it’s an Ernie’s Lock Co. Employee?
You can confirm it’s an Ernie’s Lock Co. employee at your home or business by their ID, business cards and shirt with the Ernie’s Lock Co. logo. You will also see a clearly marked red van with our name and logo. Our team prioritizes your security and peace of mind, and our licensed locksmiths have spotless records. Many of our employees have spent the majority of their careers with us, and you can trust them to deliver high-quality work. We try to arrange for the same technician to perform all on-site work if you have a commercial property, sending someone you recognize and trust for each service call.
Why is My Lock Sticking?
Your lock may be sticking for one of the following reasons:
- A wooden door expanding and contracting during intense heat or cold
- Frozen moisture inside the lock
- A damaged or worn key
- Dirt or debris
- A misaligned door or spring plate
- Internal component wear
- Inadequate lubrication
Why Won’t My Car Keys Start the Car Anymore?
Your car keys may no longer start the car due to these complications:
- A weak or dead car battery
- A drained key fob battery
- Worn key mechanics
- Transponder key immobilizer system failure
If your newer model vehicle contains a failing transponder chip, you may need to have your key reprogrammed to your car’s computer.
What Should I Do if My Car Keys Are Stolen?
If your car keys are stolen, you should alert the police and your insurance company immediately. This ensures there is an official record of the incident. Next, you should contact a licensed locksmith to explore car key replacement options. Ernie’s Lock Co.’s professionals can help you restore access to your car and peace of mind.
What Should I Do if My House Keys Are Stolen?
You should take immediate action to alert the police and your insurance company if your house keys are stolen. After alerting the police and your insurance company, you should contact a licensed residential locksmith to rekey or replace your locks entirely. Thieves are more likely to target your home during the first few days and weeks after stealing your keys, so quick action is important to protect your family and your property. An Ernie’s Lock Co. representative can provide fast service and advice on your house key replacement options.
What Is an Electronic Access System?
An electronic access system is an advanced door lock for commercial facilities and some residential properties. These high-security locks enhance safety, ease of entry and peace of mind. Professional locksmiths can tailor an electronic access system to meet your property’s specific needs, including the ability to set multiple security levels or provide single-use access codes for guests. Because of their complexity, electrical access services and installations require a company that understands your system’s configuration and your property’s broader security requirements.
When Should I Change My Door Locks?
You should change your door locks when you experience any of the following situations:
- A new home purchase and move-in
- Lost or stolen keys
- A change of roommate or partner
- Following a theft or break-in attempt
- A damaged or worn lock
Replacing your door lock in any of these situations provides peace of mind and protects your family. Contact Ernie’s Lock Co. to request a quote for lock rekeying services in Maryland.
What Is the Best Lock for a Front Door?
The best lock for a front door depends on the following factors:
- Security
- Aesthetics
- Price
- Features
Ernie’s Lock Co. works with experienced manufacturers, such as Schlage and Medeco, to provide solutions and various options for every homeowner. We can help you choose the best security lock based on your budget, needs and your home’s requirements. Our team can also help you choose the best deadbolt for your door. Contact us to learn more about our front door lock options.
What Is the Best Keyless Entry System for a Business?
The best keyless entry system for a business depends on how many people need to access your building and how they use it. Various options, such as a card-, keypad- or smartphone-based system, are available. A single-code Kaba Ilco system is a great keyless entry option for small businesses. If you require multiple entry codes to manage access levels for a large staff, we recommend an Alarm Lock 3000 or similar business keyless entry system. Check out our blog to view our recommendations for the best keyless entry systems for a business. These technologies enhance security, protecting your property and assets from unauthorized access and potential theft.
What Are the Benefits of Using a Smart Lock?
These are the main benefits of using a smart lock:
- Quick, keyless access
- Timed automatic locking
- Enhanced security
- Remote locking capabilities
- The ability to set one-time access codes for guests
Door lock technology becomes more sophisticated every day, and trusting a professional locksmith with your installation is essential. Ernie’s Lock Co. carries a wide selection of smart lock options and can help you choose the best system for your home. Explore our blog to learn more about how a smart lock can benefit your home.
What Is a Master Key System?
A master key system is a hierarchal system that includes change keys for different locks and a single key that grants access to several different doors. Master key systems are excellent options for security or maintenance staff who need to access your entire facility with as few keys as possible. They are common in the following applications:
- Large commercial facilities
- Education campuses
- Government campuses
- Apartment buildings
Master key systems require complex installation by an experienced locksmith. Contact Ernie’s Lock Co. to learn more about master key systems and expert installation.
Why Doesn’t the Duplicate Key I Got at the Hardware Store Work?
If your duplicate key is not working, it may be due to an inexperienced employee. While buying a duplicate key at a local hardware store might be convenient, it’s not the best solution for today’s complex access control systems. Key cutting is a highly specialized skill that requires knowledge and experience. When you trust Ernie’s Lock Co., our experienced, licensed locksmiths can cut and duplicate keys that work seamlessly.